Michael Scott is the regional manager of Dunder Mifflin, a failing paper supply firm in Scranton, Pennsylvania. Also working there are Dwight Schrute (assistant to the regional manager), Jim Halpert, a salesman and Pam Beesly, the receptionist. It is Ryan Howard's first day as a temporary worker and Michael makes a day of showing him the ropes of the office. Meanwhile, Michael's boss, Jan Levinson-Gould, visits from corporate in New York City to tell him that his branch may be downsized.